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Payment Portal Support
For help logging in, making a payment, or using an automated service
(855)270-3592
customerservice@firstbilling.com
Customer Service Hours
Mon - Fri: 8:00AM - 6:00PM ET
all times are Eastern Standard Time

Account Support
For utility-related problems or questions about your invoices

Account Questions?

Customer Service Hours
Monday - Friday: 7:00AM - 5:30PM EST
all times are Eastern Standard Time
24-Hour Automated Phone Payments
877-590-1217


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Software Version: 2025.3.27.1
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